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Utopia Talk / Politics / Another Computer Problem
Hot Rod
Revved Up
Thu May 31 13:38:33

You guys remember when I bought a new computer last year? Well, I ended up using the old computer until now.

I described a problem I'm having with the old computer in a different thread.

"I had a problem a while back and I went to an online company for help.
Since then if I Google something it gives me a list of options. When I pick the option I want it gives me another list of options, and so on and so on.
So Google is pretty much useless for me now.
If I fool around with Yahoo for a while I can get what I need sometimes but not always."


So I am trying to set up my new computer but I get a message asking me if I want to delete the Trusted Platform Module (TPM) and it warns me that I will lose the use of the secured keys and the data protected by these keys.

If I ignore the question I get to the login screen. There it asks me to enter the password' I never set up a password for the new computer.



Question: Will it be catastrophic if I delete the TPM and will it remove the password request?

Forwyn
Member
Thu May 31 13:50:55
Wipe your HDD. Clean install of Win7.

Downside, you'll have to start over on your CP collection.

Upside, you'll be rid of your dozens of add-ons catered to people who still buy pre-build PCs.
Paramount
Member
Thu May 31 15:20:20
”Since then if I Google something it gives me a list of options. When I pick the option I want it gives me another list of options, and so on and so on”


I have never heard of anything like that. lol. Wtf is that?


”So I am trying to set up my new computer but I get a message asking me if I want to delete the Trusted Platform Module (TPM) and it warns me that I will lose the use of the secured keys and the data protected by these keys. ”

Never heard of anything like that either. Trusted Platform Module? lol. Are you serious? Sounds like your parents or superviser does not trust you and needs to control what you do on the internet.

Secured keys? Protected data? Have you encrypted your hard drive?

If you don’t have anything important on that computer I would just wipe the disk and make a clean install of windows. Do you have Windows on a usb, dvd or cd?
Paramount
Member
Thu May 31 15:36:27
”Question: Will it be catastrophic if I delete the TPM and will it remove the password request?”

It sounds like it is asking for a password to an encrypted hard drive or an encrypted partition of the hard drive. Did you buy this computer second hand on a garage sale?

If you know that there isn’t anything on that computer that you can’t afford to lose then it won’t be a catastrophe to delete the TPM. Even if you lose something... so what. It probably won’t kill you. And if your computer doesn’t work now what ya got to lose?

Don’t know if deleting the TPM will remove the password request. But if it is the TPM that is asking for a password then yes. If it is Windows login screen that is asking for a password, then it will likely continue to ask for a password.
Rugian
Member
Thu May 31 15:41:25
If this is his first time using the new computer, is there any reason not to delete TPM? Even if it does cause data loss, it isn't his CP that he'd be losing.
Paramount
Member
Thu May 31 15:55:46
http://en.m.wikipedia.org/wiki/Trusted_Platform_Module
Paramount
Member
Thu May 31 16:11:03
Is that what your computer is saying Hot Dog?

http://forumbilder.se/G7DVL/20170209-064145.jpg



I read something on a forum about TPM. (Google's translation from Swedish to English):

"As far as I know, the TPM Trusted Platform Module is a security chip that sits on the motherboard, such as: Stores fingerprints if you have a fingerprint reader on your computer. Can also be other forms of lock for the system that kick in before the operating system started charging. So the cleaning of TPM should mean that all such data is removed and it is something you can do if you purchased a used computer."

http://www.sweclockers.com/forum/post/16655042


Perhaps someone made a factory restore/reset of Windows before selling the computer to you, and this is why this TPM shows up. So yeah, you should probably delete the TPM.
Hot Stick
Member
Thu May 31 17:24:40
How do I tell if I got warranty for garage sale computers? Maybe they can fix the Trusted Platform Module (TPM) for me under warranty. I went back to the lawn but nobody was there. I'll make another pass by later.
Hot Rod
Revved Up
Thu May 31 18:29:24

I bought it directly from DELL.


I got rid of TPM and it didn't help.

I cannot get past the password. I guess I'll have to take it to Best Buy and let the geeks take care of it.

Thanks for all of the advice.

smart dude
Member
Thu May 31 21:49:48
Delete system32. Problem solved.
Hot Rod
Revved Up
Thu May 31 22:06:57

Both are Windows 10.

smart dude
Member
Fri Jun 01 00:48:29
Odds are this "problem" is not really a problem at all, and Rod is just an idiot. We're talking about a guy who "deleted YouTube" from his computer. LOL.
Paramount
Member
Fri Jun 01 04:17:49
You cleaned the TPM but it is still asking for a password? Or is it Windows login screen that is asking for a password?
Asgard
Member
Fri Jun 01 05:38:32
Just put your hard drive in the dish washer, and all the bad viruses and bacteria will be wiped clean. Haven't we taught you anything Pedo Rod?
Hot Rod
Revved Up
Fri Jun 01 06:52:27

sd - We're talking about a guy who "deleted YouTube" from his computer. LOL.

When did I do that.


paramounted - It - the computer



Asgard, that reminds me of a movie where Steve Martin was a private detective and he was washing his gun with soap and water.

I'll try it but I'm not sure it will work, I just hope you are right. Now all I have to do is figure out what a hard drive is.

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